Wednesday 4 July 2012

Training and Testing in ERP Implementation


TRAINING AND TESTING

Pre-test the database: The project team should practice in the test database to confirm that all information is accurate and working correctly. Use a full week of real transaction data to push through the system to validate output. Run real life scenarios to test for data accuracy. Occurring simultaneously with testing, make sure all necessary interfaces are designed and integration issues are resolved to ensure the software works in concert with other systems.


Verify testing: Make sure the actual test mirrors the Standard Operating Procedures outlined in step 2, and determine whether modifications need to made.


Train the Trainer: It is less costly and very effective if you train the trainer. Assign project team members to run the in-house training. Set up user workstations for at least 2 days of training by functional area. Provide additional tools, such as cheat sheets and training documentation. Refresher training should also be provided as needed on an ongoing basis.


Final Testing: The project team needs to perform a final test on the data and processes once training is complete and make any needed adjustments. You won’t need to run parallel systems, if you have completed a thorough testing.

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